Shareholder Services

Shareholder Services Online

Enjoy free, secure and convenient online access to your stock account. You can get your account balance and certificate history, view your statements and more at Shareholder Services Online.

  • Change your mailing or email address
  • View your earnings history
  • Manage your dividend options
  • Request replacement checks
  • Access tax information and forms


Get Assistance

By Phone

Call BB&T Shareholder Services at 800-213-4314.

By Email

Feel free to send us a message.

By Mail

Regular Mail:

BB&T Corporation
c/o Computershare
P.O. Box 505005
Louisville, KY  40233-5005

Overnight Mail:

BB&T Corporation
c/o Computershare
462 South 4th Street, Suite 1600
Louisville, KY  40202